Billing Policy

Understanding Our Billing Policy

Billing Policy 

Payment on products are expected at the time of checkout. 76008 Candle Co. accepts Shopify Payments including Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, Meta Pay, and Paypal.

For any questions, please email us at contactus@76008candleco.com or call us at 817-807-8631

What is Our Billing Policy?

Our billing policy is designed to provide a clear understanding of how payments are handled. Billing procedures ensure that customers are informed about what to expect in terms of charges and payment schedules. Because all payments are documented, customers can easily track their expenses and avoid surprises. This transparency is crucial for maintaining a good relationship with our clients, ensuring they feel confident and secure in their transactions.

Payment Terms and Procedures

Our billing policy outlines the payment terms you should be aware of. Payments are due within 30 days of the invoice date unless otherwise stated. Additionally, we offer various payment methods to provide convenience to our customers. However, late payments may incur a fee, so it's essential to adhere to the payment schedule. Our goal is to make the billing process as seamless as possible, allowing you to focus on your core activities.

Billing Cycle and Account Management

The billing cycle is crucial for effective account management. We generate invoices monthly, which detail the services rendered and the total amount due. Customers can review their statements and resolve any discrepancies promptly. Furthermore, we encourage customers to reach out if they have questions or concerns about their bill. This proactive approach fosters communication and helps in building a trustworthy relationship between our business and its clients.